Frequently Asked Questions
Take a look at our FAQ to get some more information about our order and campaign process
Spotify Song Promotion
I've ordered, what now?
Thank you for ordering! A campaign manager is going to listen to your song and reach out. We will then begin with pitching your song and once the placements come back, we will send you the playlists. Making the placements can take anything from a few days to a week as we strive to find the best playlist for your song. So please bear with us!
Is your service legit?
JSB Music is dedicated to nurturing real fan engagement. Delivering legitimate streams is very important to us. We have a big network of curators to whom we tailor your music depending on the genre or style, and with whom we keep constant communication. Therefore we can make sure that your song is placed in relevant playlists and the playlists have a real following.
Are you able to push every song and every language?
As we are a legitimate promotion company, we can't push every song. If the curators within our network can't push the song then we will always provide a refund immediately.
Regarding languages, we can work with the following languages:
English, Spanish (Pop, Rock, Reggaeton), Portuguese (limited), German (only rap).
On the following languages we advice ordering starter packages only: Turkish, Arabic, Polish, Bulgarian, Russian, Dutch, French, Asian.
If your song is in another language, then please email info@jsb-music.com so we can review the song.
How long will my campaign last?
The exact time of the campaign is up to the curator of the playlist, however usually a campaign lasts between 3 and 6 weeks.
Exception: Deutschrap Promotion
Your song will be placed in the playlists for 10 or 30 days, depends on what you've selected in the ordering process.
How do I see growth from a campaign?
To view how many streams your song has generated in each playlist you can visit your Spotify Artist account.
My song is not getting enough streams.
If your song is not getting enough streams please send the campaign manager an email with a screenshot of your Spotify for Artists stats and we will do our best to fix this issue.
The playlist that I was placed in is not specific to the genre of my song.
Sometimes your song might be placed in a playlist that contains multiple genres of music. Under such circumstances, your song is placed according to the style of music that we believe would be appropriate for the said list. For example, a radio playlist may include Pop, Country and Indie genres.
Some of the playlists you sent are not as active as I'd like them to be.
Some playlists are simply more active than others and the activity of these playlists is always fluctuating. However you can be certain that you will get the number of streams that you ordered from these placements combined.
Can you target a specific audience?
Unfortunately we cannot target a specific audience for your song, as we pitch according to genre or style of music, and Spotify are very limited to the data they provide to playlist curators.
Exception: Deutschrap Promotion
I would like to run a campaign for more than 100k streams.
Are you looking to run a large campaign that exceeds our packages offered on the website? This is possible! Please info@jsb-music.com with your streaming goal and the song link, then we will let you know what we can do.
YouTube Music & General Promotion
How long will it take to finish the campaign?
This depends on the size of the campaign of course, but we try to execute the campaign as quickly as possible. We will work with you directly in order to ensure the campaigns are being executed quickly, while focusing and prioritizing efficiency and growth. We prefer to deliver 5k views per day with great engagement ratios, than 8k with less-great engagement ratios (Even though that 5k is usually more expensive per-view/click).
Can explicit content be promoted?
This depends on HOW explicit the content is. Showing nudity, drug use, blood/gore, violence, etc will have Google disapprove your ad for “Shocking” or “Adult” content. However, light swearing or brief/mildly suggestive content generally still gets approved. If you aren't sure if your song will be approved, feel free to email us!
How long will it take for the service to start?
The only step of this process that is out of our hands is the review process carried out by Google. It generally takes about 2-3 days or even less for an ad to be approved. After approval from Google, we immediately proceed with optimization where you can already see the first results.
How long will it take to see views and Engagement?
Views and engagement appear 48 hours after your campaign is optimized by the YouGrow team and approved by Google. Your dedicated campaign manager will be available to answer any questions throughout your campaign.
Can I have access to the campaign statistics?
Your campaign manager can provide basic details about your campaign, such as views delivered and view rate, but for a more in-depth analysis please refer to your YouTube Studio account.
Will my content continue to grow after the service?
Of course! This is the whole idea behind our service. We don't want to simply push your song, we want to push your entire channel via that song. The goal is to gain subscribers who then continue to engage with your content both past and future. That being said, our formula delivers high audience retention (typically 60%+) and engagement, which further drives YouTube’s algorithm to place your video in the “Suggested Videos” tab. This boost to the algorithm helps ensure your video continues to grow long after the campaign has been completed.
Not many people have the budget to promote every single song they release and we understand this. We see artists everyday who promote single songs to baseless viewers which simply results in a number, rather than dedicated fans (even if the promo is organic!!). The beauty of YouTube is the ability to engage directly with the people visiting your content and to explain your vision in the description. This interaction is essential to growing your brand. Therefor, we do not see JSB Music as a means of promoting your song; we see JSB Music as a promotional strategy to promote your brand and build a fan base VIA a song. Yes, you will attain a considerable number of views with our service, but the true benefit lies with the fans you gain as a result.
TikTok Music Promotion
How does the promotion work?
Once we receive your song, we pitch it to our network of US and European creators who then create unique and high-quality videos with your music, which generate hype around your track and encourage other creators to use your music simply out of influence from the original creator.
What do you mean with guaranteed listeners?
We will link your music to an influencer or to several influencers that will make a video using your song. This can be as background music or sometimes they play it out loud. The influencers have a big fanbase which who potentially watch the video, and hear your song. This helps to get your track heard by lots of people on Tik Tok. Because we trust our services we are able to guarantee views on each package.
How long does the promotion take?
After purchasing TikTok promotion we need 1-2 business days to pitch the song to our network of creators who then require an additional 1-3 business days to create their content and publish it. Once the videos are live, the majority of views will come in the following few days.
How can I find the URL of my song on TikTok?
1) Open TikTok and search for your artist name and song title. (You can click on "Sounds" on top of the screen for an easier search).
2) Click on your sound.
3) Click on the arrow on the top right part of your screen and share the sound URL with us.
Is your service legit?
JSB Music is dedicated to nurturing real fan engagement. Delivering legitimate views is very important to us. We have a big network of creators to whom we tailor your music depending on the genre or style, and with whom we keep constant communication. Therefore we can make sure that your song is placed on relevant videos.
Will my content continue to grow after the service?
It is very likely. This is the whole idea behind our service. We don't want to simply push your song, we want to push your entire brand via that song. The goal is to gain fans who then continue to engage with your content both past and future.
We do not see JSB Music as a means of promoting your song; we see JSB Music as a promotional strategy to promote your brand and build a fanbase VIA a song. Yes, you will attain a considerable number of views with our service, but the true benefit lies with the fans you gain as a result.
TikTok General Promotion
How does the promotion work?
We take your TikTok video and carefully analyze the content. By understanding your content we are able to then create highly targeted campaigns that ensure engagement from real people who are interested in the realm of your content. Your campaign will get checked and optimized by your dedicated campaign manager daily.
How long does the promotion take?
TikTok Starter: 1 - 2 business days
TikTok Rising Artist: 2 - 3 business days
TikTok Superstar: 2 - 4 business days
TikTok Worldstar: 7 - 10 business days
If you have specific wishes about campaign length you can communicate that with your campaign manager.
What is a video ad code and why do we need it?
The video ad code is a long set of random characters that allows 3rd parties to promote your content. We need the ad code to be able to turn on the ads on your TikTok video.
How can I find the video ad code?
1. Open TikTok and go to settings -> Creator Tools
2. Enable ad settings
3. Go to the video that you want us to promote
4. Click the 3 dots (under the comment emoji)
5. Click on 'Ad Settings
6. Accept the terms of service
7. (Solely) enable ad authorization
8. Copy the code
9. Paste the code on the video link section in the cart.
Instagram Music Promotion
How does the promotion work?
Our Instagram Music Promotion is quite similar to our TikTok Music Promotion. Once we receive your song, we pitch it to our network of creators who then create videos with your music, which generate hype around your track and encourage other creators to use your music simply out of influence from the original creator.
What do you mean with guaranteed listeners?
We will link your music to an influencer or to several influencers that will make a video using your song. This can be as background music or sometimes they play it out loud. The influencers have a big fanbase which who potentially watch the video, and hear your song. This helps to get your track heard by lots of people on Instagram.
How long does the promotion take?
After purchasing Instagram promotion we need 1-2 business days to pitch the song to our network of creators who then require an additional 1-4 business days to create their content and publish it. Once the videos are live, the majority of views will come in the following few days.
How can I find the URL of my song on Instagram?
1) Open Instagram and search for your artist name and song title.
2) Select 'Audio' as category.
3) Click on the song and then click on the 3 dots (right corner of the screen) to copy the link.
Is your service legit?
JSB Music is dedicated to nurturing real fan engagement. Delivering legitimate views is very important to us. We have a big network of creators to whom we tailor your music depending on the genre or style, and with whom we keep constant communication. Therefore we can make sure that your song is placed on relevant videos.
Will my content continue to grow after the service?
It is very likely. This is the whole idea behind our service. We don't want to simply push your song, we want to push your entire brand via that song. The goal is to gain fans who then continue to engage with your content both past and future.
We do not see JSB Music as a means of promoting your song; we see JSB Music as a promotional strategy to promote your brand and build a fanbase VIA a song. Yes, you will attain a considerable number of views with our service, but the true benefit lies with the fans you gain as a result.